Refund Policy

7-day money-back guarantee

If Pro is not for you, ask for a refund within 7 days of your first payment and we will refund that payment in full. This applies to both the monthly and the yearly plan. If tax was collected on the payment, it is refunded too.

How to ask

• Email ylau592@gmail.com within 7 days of your first payment.
• Send it from the email address on your account, so we can find your subscription.
• You do not need to give a reason, although feedback helps us improve.

When we approve a refund we cancel the subscription, so Pro access ends straight away. Refunds go back to the original payment method. How long they take to appear depends on your bank or card issuer, and is outside our control.

Renewals

Subscriptions renew automatically at the end of each billing period until you cancel. Renewal payments are not covered by the 7-day guarantee and are not refunded, except where the law requires it. To avoid a renewal charge, cancel before the renewal date.

Cancelling

• You can cancel at any time from your account page using Manage billing.
• Cancelling stops future charges. You keep Pro until the end of the period you have already paid for. We do not refund the unused part of a period.

Problems with the service

If something is not working, write to us at the address above and we will try to fix it. If we cannot, we may offer a full or partial refund at our discretion, even outside the 7-day window.

Payment disputes

Please contact us before asking your bank for a chargeback. We would rather sort it out directly, and it is usually faster.

Your legal rights

Nothing in this policy limits any rights you have under the law where you live that cannot be waived.

This policy sits alongside our Terms of Service.